01

Two perspectives: software and operations

An ordering process, a proof of delivery or a stock alert starts with a business need. Our software expertise builds on this operational reality to develop useful tools. We examine with your teams the information to enter, the milestones to share and the actions to simplify. The solution is built around these uses, with particular attention to consistency between the office and the field.

  • Tailored business applications and interfaces
  • Workflows adapted to user roles
  • Connections between operations, the field and client teams
02

MD2: shared information from office to field

MD2 and our business tools bring together courier order entry and scheduling, tracking, histories, photographs and delivery documents. Logistics features connect the catalogue, stock and orders. Quantitative and qualitative indicators support activity and deadline monitoring. Web access and the Android app support users according to their roles and enabled services, with a D2 contact to coordinate operations.

  • Orders, tracking and delivery documents
  • Stock, preparation and activity reporting
  • Web and mobile access by role and service
03

Connect your tools around your needs

Your business already has its own software and working habits. We assess the data exchanges needed to connect orders, transport or stock management with this environment. Each connection starts by defining the information, the direction of exchanges and the operating rules. The aim is to create continuity suited to your processes and reduce manual re-entry where the project allows.

  • Assessment of software and data to exchange
  • Interfaces and imports suited to the scope
  • Workflow validation with users
04

Develop your tools as your business evolves

New sites or services can create new digital needs. We support this development by assessing additional data exchanges, better-suited workflows and the automation of repetitive tasks. Priorities are defined with your teams around observed uses and requirements. Every change fits into your organisation’s operations; its scope and availability are agreed together.

  • Development of business workflows
  • Automation assessed around practical needs
  • Support and user onboarding